Affordable Counselling

Affordable Counselling2019-07-24T18:32:54+00:00

There are times in everyone’s life when a little extra support is needed. Catholic Family Service (CFS) helps people deal with a full range of life events from coping with daily pressures – like job loss or relationship problems – to addressing mental health issues and breaking intergenerational cycles of abuse.

If you are feeling confused, overwhelmed or uncertain, we can help you. Our counselling services are for individuals, couples and families. We work from a variety of research and trauma informed approaches, and always hold ourselves accountable to you and to your feedback.

At CFS, we don’t manage people or prescribe solutions. We listen – with compassion. When people feel accepted, safe and understood, that’s when things start to change – for the better. We believe that everyone, regardless of financial capacity, should have access to professional, effective and efficient clinical treatment. Our Engagement Team ensures that anyone who reaches out to us will receive support either in person or over the phone – within one business day – guaranteed.

Counselling At-A-Glance

  • Everyone is welcome – we serve people of all ages, faiths, cultures and backgrounds.
  • Pay what you can – no one is turned away because of finances. You determine what you can afford to pay.
  • We offer you something of value in our first conversation.
  • Our Engagement Team will work with you to find the help you need: a referral, link to online resources, registration in one of our groups, or booking a single session or the eight session counselling program.
  • Our counsellors work with individuals, couples, families, children and adolescents concerning a wide variety of life issues.
  • Our Services include the Single Session Counselling program, Up To Eight Session Counselling program and Mindfulness-Based Stress Reduction Informed Group program  (MBSRi – group).
  • Language matters – we have counsellors who speak English, Farsi, Spanish and German.
  • We respect you – we take confidentiality seriously and respect your right to privacy.
  • Everyone is unique – we offer customized treatment to achieve your desired outcomes.
  • Counselling is offered at our downtown office and by technology.
What if I can’t get to your office?2019-07-17T21:20:51+00:00
  • Catholic Family Service approves the use of online secure video services with end-to-end encryption for use with counselling clients. These are Facetime, Zoom, and What’s App.
Who should come to the first session?2019-07-22T21:39:24+00:00

Anyone! All family members who want to be involved in counselling and are able to provide consent to service are welcome to attend. Even when being seen individually we welcome clients to invite those they wish to have present throughout counselling.

If a child under the age of 18 is being seen we ask that at least one legal guardian attend the first session.

Who can attend?2019-07-17T21:09:45+00:00
  • Any family member who is an independent adult or for whom you have the legal right to consent to counselling for.
What preparation is there for a Bookable Single Session?2019-07-22T21:49:17+00:00

You can just show up and our reception staff will provide you with the necessary paperwork. If you want a head start you can complete consents and a pre-session questionnaire and bring them with you which you will automatically receive by email when you book a session using our Online Booking Page.

What is the cost?2019-07-17T21:12:13+00:00
  • All of our services are pay what you can afford. We allow you to determine the fee based on your own situation, up to $185 per session maximum, no minimum.
How much does it cost?2019-07-24T18:24:49+00:00

The true cost of the program is $300, however we operate on the same “pay what you can afford” philosophy that all of our counselling programs follow.

How do I register?2019-07-24T18:26:03+00:00

Call our intake line at 403-205-5294 or email at intake@cfs-ab.org. They will put you on the waiting list and let you know when the next session will be held.

Who can answer other questions for me?2019-07-17T21:19:03+00:00
  • Call 403.233.2360 or email intake@cfs-ab.org. We strive to return all calls and emails within one business day.
Why do you call it “Informed”?2019-07-24T18:28:43+00:00

Mindfulness Based Stress Reduction (MBSR) is an evidence-based curriculum that was first created in 1979 by Jon Kabat-Zinn at the University of Massachusetts. At CFS we have made a few adaptations to the curriculum: we do not provide a one day silent retreat, we have slightly shorter class times, and we have slightly lightened the home practice work load. Due to making these adaptations while adhering to the curriculum otherwise, we say the group is Informed by MBSR.

What is the time commitment?2019-07-24T18:24:05+00:00

Our MBSR-Informed group runs for 8 weeks, with one 2 hour session per week and daily home practice in between these sessions. We ask that if you will need to miss more than 1 class that you consider waiting for the next offering.

What kind of qualifications do counsellors at Catholic Family Service have?2019-07-17T21:05:21+00:00
  • We have a variety of experienced counsellors from many backgrounds including Master’s level students, Social Workers, Certified Counsellors, and Provisionally and Fully Registered Psychologists. All of our counsellors receive regular supervision, consultation, training and support from Catholic Family Service, and are carefully chosen to work with our clients.
How do I book a Single Session?2019-07-22T21:45:26+00:00

You can connect with our Engagement and Intake team by calling 403 233 2360 or email intake@cfs-ab.org.

Alternatively, you can directly book one Single Session per month through our Online Booking Page: https://booksinglesession.cfs-ab.org 

Can I ask to see the same counsellor?2019-07-22T21:46:10+00:00

Our single session program is aimed at being a solution focused approach and is not intended for engaging with a specific counsellor, but rather with this distinct type of session as a tool.  However, it is not prohibited to book more than once with the same counsellor.

Can I come back for another single session?2019-07-22T21:42:43+00:00

Yes, your appointments just need to be a month apart.

Who should attend the first session?2019-07-22T21:35:19+00:00

Anyone who wants to be involved and is able to consent to counselling. With children under the age of 18 we ask that at least one guardian be present for the first session.

What do I need to bring a minor to counselling?2019-07-24T18:49:43+00:00

If there are any minors (under 18) attending counselling, all legal guardians will need to provide signed consent before that minor may participate in counselling.

Can I join in through skype?2019-07-24T18:27:13+00:00

Currently we are only able to offer this program to people that can attend in person. If you would like to try a free online course, please check out www.palousemindfulness.com – a site where you can go through the Mindfulness Based Stress Reduction curriculum online at your own pace and for free!

What is up-to-8 session counselling for?2019-07-22T21:36:14+00:00

In contrast to Single Session Counselling, this offering allows you the opportunity to meet with the same counsellor more than once on a regular basis for longer term support.

What is a Bookable Single Session for?2019-07-24T20:35:14+00:00

These one-time 75 minute appointments are aimed at resolving a current stressor, or gaining direction with an ongoing problem.

What does a session look like?2019-07-24T18:29:17+00:00

Sessions are a combination of instructed formal meditation practice, discussion of home practices and mindfulness strategies that address stress and increase sense of well-being, some psycho-education on why these strategies can be helpful and light yoga.

Where can I learn more about Single Sessions2019-07-24T18:31:24+00:00
How do I find out if my benefits cover your services?2019-07-17T21:04:33+00:00
  • If you have employee benefits, it is likely that our services are covered under the provision for counselling or psychological services. Contact your benefit provider directly to find out what kind of coverage you have, and how they will reimburse you, since we do not direct-bill. Some useful questions you may want to ask are:
    • What kind of counselling services are covered by my health benefits?
    • How much coverage is there per year/per session?
    • Are there any restrictions I should know about?
  • You do not need to have employee benefits to access counselling at Catholic Family Service.
What should I expect in the up-to-8 session counselling program?2019-07-22T21:37:31+00:00

In the first session your counsellor will review consent with you and answer any questions you might have. Together you will create goals and a direction for your hopes for counselling. Fit in the relationship is important to us and your counsellor will ask your feedback on how you feel things are going to make sure we are meeting your needs.

You may find that you only need a few sessions, or all 8.  You and your therapist will evaluate this as you go, as well as create a plan for transitioning out of counselling when needed.

Where are you located and how do I get there?2019-07-17T21:26:14+00:00
  • Our Affordable Counselling Services are located at our downtown office at #250, 707- 10 Ave SW, Calgary. We are a 4-5 block walk from several LRT/CTrain stations on 7th Avenue SW (8th street or 7th street). The nearest bus stops include those for routes 107 and 112, the 13 and 90, and route 18.
What is the difference between a psychiatrist and a psychologists/counsellor? Does CFS have a psychiatrist?2019-07-17T21:07:43+00:00
  • Psychiatrist are medical doctors who diagnose mental health conditions, provide treatment and prescribe medication for those conditions.  Counsellors are Master’s level educated professionals who provide talk therapy for individual struggling with a variety of challenge including, but not limited to, problems with mental health. CFS does not have a psychiatrist on staff. If you think you need to see a psychiatrist, please speak to your family doctor.
Is there parking available onsite?2019-07-17T21:23:57+00:00
  • Stalls 64-70 across from the main west door are free, just sign in when you check in at reception.
Do I have to be Catholic to receive service?2019-07-24T18:46:37+00:00
  • None of our clients or therapists are required to have a Catholic background, or any religious affiliation. We welcome anyone and everyone.

The pathway to wellness, healing and health is just a phone call away.

Contact Us!

You can reach our Engagement Team at 403.233.2360 or by email at intake@cfs-ab.org

Main Office
250, 707 – 10 Avenue SW Calgary, AB T2R 0B3
Tel: 403.233.2360
Fax: 403.205.5295
Email: info@cfs-ab.org

Main Office Hours
Monday: 8:30AM – 5:00PM
Tuesday, Wednesday and Thursday: 8:30AM – 8:00PM
Friday: 8:30AM – 4:30PM

FOR IMMEDIATE CRISIS COUNSELLING OR AFTER HOURS EMERGENCIES, contact the Calgary Distress Centre 24 hour Crisis Line at (403) 266-HELP (4357).

Yes, you can start a conversation with us today . . .

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