Leadership Team

The term ‘courageous leadership’ defines our approach to helping the most vulnerable people thrive. Courageous leadership encourages, cultivates and implements imaginative solutions and strategies to produce uncommon results. At CFS, it enables high performance individuals and teams, while inspiring a culture of innovation, trust and respect.

Thoughtful planning and rigorous evaluation of outcomes are essential to the Leadership Team. Review our Strategic Plan 2018-2022 for a summary of the blueprint which guides our organizational decisions and actions.

Patricia Jones, CEO of Catholic Family Service and the Unlocking Potential (UP) Foundation

Patricia Jones

Chief Executive Officer

Direct: 403.205.5200
Cell: 403.968.6820

Patricia Jones is CEO of Catholic Family Service. As a well-respected leader in the human service sector, Patricia is known for her reverence for anyone experiencing vulnerability. Her passion sparks courageous conversations which often lead to innovative solutions to help all Calgarians have the lives they have always wanted.

Patricia has invested over 27 years in the development and delivery of services at CFS that are all about building strong families. She knows that serving the family means serving the child and in doing so offers the best chance at breaking the cycle of generational vulnerability.

She has been married for more than 30 years (although she never remembers how many really) and has two children, one of whom resides in Auckland, NZ. She loves a good workout at the gym, and enjoys golfing and cross country skiing – referring to both golf clubs and ski poles as “torture sticks.”

Byron Chan

Senior Director, Strategy and Development


Byron joined Catholic Family Service in 2016. A lawyer by background, Byron adds a diverse skill set to the CFS Leadership Team. After several years practicing in the corporate sector, his passion for social justice and working with marginalized communities led him and his wife to Africa in 2012. While serving in the international non-profit sector, Byron gained a wealth of experience in program management and coordination and in utilizing community-based solutions to provide holistic and sustainable care. In 2015, Byron and his wife returned to Calgary with a renewed desire and commitment to help address vulnerability as it exists here at home.

Byron is passionate about connecting vulnerable individuals and families into greater community and believes that true sustainability is built through the support structures that only authentic relationships can foster. He is inspired to be part of a team that shares this vision and that seeks to make a real impact in their city.

Byron loves life as a husband and father of three. A serious foodie, Byron offsets his love of all “dirty foods” with an active lifestyle and a (not-so) slight obsession with sports.

Jessica Williams

Senior Director, Programs and Services


Jessica Williams has been with Catholic Family Service since 2006. She has a Bachelor in Social Work (University of Victoria) and a Master’s of Arts in Leadership (Royal Roads University). In her undergrad, Jessica learned about the systems and structures that create and sustain vulnerability and inequality; in her graduate program, she learned tools and strategies for leading social change.

Jessica is passionate about building strong families and has experience in a number of programs with CFS: Counselling intake, F&ST, Crew, Never Too Late, volunteer services, and fund development/communications. After working on the CFS mission for 11 years, Jessica took time off in 2017 to start building her own family. She and her husband are proud parents of a curious and free-spirited toddler. Jessica says her daughter teaches her every day about the importance – and joy – of family, the potential for learning by taking a risk, and how brave (and wise) it is to ask for help.

Jessica values excellence, courage, and compassion. She strives to tackle new challenges with both optimism and humility. Jessica is a firm believer in trying something new and learning by doing. She knows from experience that it is embracing the imperfections of our stories that teach us the most incredible things about ourselves and, without fail, show us the next step forward.

Caitlin Ceal, Director - Financial and Administrative Services

Caitlin Ceal

Director, Financial and Administrative Services


Caitlin Ceal joined CFS in 2018. Caitlin is born and raised in Hinton, Alberta. In 2004 she moved to Lethbridge to take her Bachelor of Management, majoring in accounting. After completing her Bachelor of Management, she then moved to Calgary in 2009 to work in public practice and pursue her Chartered Accountant designation. Caitlin successfully completed her Chartered Accountant designation in 2015.

Before joining CFS, Caitlin worked in the public practice sector as an auditor specializing in not-for-profits. While working with various not-for-profits in Calgary, she became very passionate about the industry and knew that this is where she wanted to be. She is very excited to be working for an organization like CFS where the focus is on building strong families as this aligns with her core values.

Caitlin enjoys music, yoga, hiking and cycling. Caitlin had the opportunity to go to Guatemala in August 2018 where she helped build houses for families as a volunteer. This experience was eye opening and allowed her to see that it isn’t what you have in your life that makes you happy but who you have in your life. It solidified how important family is and the importance of building strong families.

Chris Mahoney

Director, Family Mental Health and Social Inclusion


Christine (Chris) Mahoney joined Catholic Family Service in May 2020 as the Director of Family Mental Health and Social Inclusion. Chris is passionate about the non-profit sector and has spent over 25 years of her career promoting and supporting health and well-being as well as positive connections to self, others, and society. She is also passionate about people and believes in the power of family, friends, and community.

Chris completed her Master of Social Work (MSW) (University of Calgary) in 1998 and then her Master of Business Administration (MBA) specializing in Executive Management and Leadership (Royal Roads University) in 2005. In the early part of Chris’ career, she worked as a counsellor in the areas of crisis counselling, mental health, family violence, addictions, and individual and family well-being. She then moved into management/administration developing and evolving programs and organizational systems that supported children, youth, adults, families, and communities. With a strong value of collaboration and working together, Chris was involved in many partnerships and systems and believes in the power of collective impact when addressing complex social issues. Chris is grateful to have worked with so many talented people in her career and looks forward to more connections in the journey ahead.

Chris is married and the mother of two adult children. She comes from a large family and is close to her family. Chris loves spending time and sharing laughs with friends and family. She also enjoys travelling, nature, walking and is an avid reader.

Cynthia Tonet, Director - Louise Dean Centre

Cynthia Tonet

Director, Louise Dean Centre



Cynthia Tonet, BA, MSW, RSW, is the Director at Louise Dean Centre, a program of Catholic Family Service serving pregnant and parenting teens and their families. In this role, she works with Centre partners Calgary Board of Education and Alberta Health Services to support the health, well -being and resilience of young parents and their children.

Cynthia has been a social worker in Calgary since 1995, and has held leadership positions at Big Brothers Big Sisters of Calgary and Area and the YWCA where she worked for 14 years designing and delivering programs for women and their families experiencing domestic violence, poverty and homelessness.

Cynthia holds a Masters of Social Work degree from the University of Calgary with a clinical specialization, as well as a Bachelor of Arts majoring in Psychology and Law with a concentration in Criminology from Carleton University.

In her free time, Cynthia can be found on a trail somewhere, hiking, cycling or snowshoeing and loves spending time with her two adult children Benjamin and Alison.

“I attended Louise Dean Centre for one semester in the Fall of 1971. I was 17 and pregnant. To any teenager in the same situation today, I would say that education is paramount to any happiness, success, self-awareness and confidence you will have in your life. Today I am very proud that my daughter works with Catholic Family Service as a consulting psychiatrist. I am so happy that she is able to give back to the organization that helped me when I needed it the most.”


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